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Hospitality, Tourism and Events

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    Certificate II in Tourism

    National ID SIT20122 | State ID BHS3

    Jump on board to an exciting career in tourism. Gain the basic skills and knowledge to work in various tourism job roles. A career in tourism is very rewarding and with this Certificate II in Tourism you'll have the skills you need to work in visitor information services, tour guiding and...

    Campuses
    • Albany

    Study Modes
    • Full-Time
    • Part-Time
    • Traineeship

    Certificate III in Tourism

    National ID SIT30122 | State ID BHT3

    This qualification will provide you with the skills and knowledge to be competent in a range of tourism sales, operational and tour delivery rolls.

    Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism...

    Campuses
    • Albany

    Study Modes
    • On Campus
    • Online
    • Traineeship

    Tourism Customer Service Skill Set

    State ID MAD05

    In this Skill Set you will learn a range of skills needed to work with customers - including dealing with complaints, working with customers from different social and cultural groups and providing information so that customers can understand what is available to them. 

    Campuses
    • Albany

    Study Modes
    • On Campus