• Do you wish to become a versatile team member to any business that sells a product or service?
• Do you wish to increase your hiring potential in the Retail Industry?
• Are you unsure of what you want to do as a career and are looking for a course that will be useful across multiple different industries?

Then this is the course for you.

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must: 

• Enjoy working with people.
• Have good time-management skills.
• Desire to work in a fast-paced environment.
• Be able to work independently as well as part of a team.

Time Commitment – You will need to allocate appropriate time to complete this course. This includes attending classes on-site and/or online as outlined in the study mode; undertake independent study outside of class hours, including private study, assessment preparation, and research to successfully complete this course; and complete work placement. 

You will need to complete:

• Mandatory supervised work placement, in a suitable retail business that sells products and services. South Regional TAFE will work with you to arrange suitable work placement within the industry you’re interested in if possible.
• Attendance at the work placement regularly and reliably.
• Travel to and from the suitable work environment to complete work placement.
• All work placement hours are completed during the allocated course time on the course days.

Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry:

• Respectful Communication - Connect with people from different backgrounds, share ideas effectively and build trust and strong relationships.
• Teamwork – Collaborate with other staff, show them respect, and be open to feedback.
• Working Independently – Complete tasks independently when required.
• Problem Solving - There is always a solution. How do you respond to a challenge? If you spot a problem, we encourage you to ask questions, clarify as needed, and respond appropriately within your training.
• Initiative - Stay motivated, take proactive steps, and seek help when necessary.
• Planning - Manage time well. Knowing how to prioritise and completing your tasks efficiently are crucial for your success.
• Self-Management - Reflect on your performance. Reflection is a powerful tool for growth and success as a student at South Regional TAFE. Being a professional in the workplace can mean learning when to accept responsibility for your failures as often as your successes. This is how we learn!
• Learning – Recognise what your strengths already are. Then embrace all the new knowledge and experience from your South Regional TAFE journey to grow as a student. As a frontline retail employee, you will often be the first contact support to assist clients.
• Technology - Adapt to new tools, access digital resources, and integrate technology into your work.