SHB20121 Certificate II in Retail Cosmetics
Begin a career helping people look good
On completion of this course, you will have the skills and knowledge for the role of Retail Sales personnel involved in a defined range of tasks to sell and demonstrate beauty or cosmetic products.

Overview
Campus Bunbury
When All year round
Study Mode Traineeship
When you complete this course, you will be ready for a career in retail cosmetics. You will have the skills and knowledge for the role of Retail Sales personnel involved in a defined range of tasks to sell and demonstrate beauty or cosmetic products. You will follow known routines and procedures and work under direct supervision.
You'll gain the skills and knowledge required to help customers choose beauty products, apply makeup, and skin care products. You'll also learn how to set up merchandise displays, organise stock, use point of sale technology and equipment, and provide excellent customer service.
While studying this course you'll be working practically with applying and recommending skin, make up and nail products.
Select your preferred campus and apply
All year round, 2025
Details
Units
Core
National ID | Unit title |
---|---|
SHBBCCS004 | Demonstrate retail skin care products |
SHBBCCS005 | Advise on beauty products and services |
SHBBMUP009 | Design and apply make-up |
SHBXCCS007 | Conduct salon financial transactions |
SHBXIND003 | Comply with organisational requirements within a personal services environment |
SHBXIND005 | Communicate as part of a salon team |
SHBXWHS003 | Apply safe hygiene, health and work practices |
SIRXIND003 | Organise personal work requirements |
SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms |
Elective
National ID | Unit title |
---|---|
BSBSUS211 | Participate in sustainable work practices |
SHBBINF002 | Maintain infection control standards |
SHBBMUP010 | Design and apply make-up for photography |
SHBBRES003 | Research and apply beauty industry information |
SHBXCCS005 | Maintain health and wellbeing in a personal services setting |
SHBXCCS008 | Provide salon services to clients |
SHBXCCS009 | Greet and prepare clients for salon services |
SIRRINV001 | Receive and handle retail stock |
SIRXOSM003 | Use social media and online tools |
Details
Units
Core
National ID | Unit title |
---|---|
SHBBCCS004 | Demonstrate retail skin care products |
SHBBCCS005 | Advise on beauty products and services |
SHBBMUP009 | Design and apply make-up |
SHBXCCS007 | Conduct salon financial transactions |
SHBXIND003 | Comply with organisational requirements within a personal services environment |
SHBXIND005 | Communicate as part of a salon team |
SHBXWHS003 | Apply safe hygiene, health and work practices |
SIRXIND003 | Organise personal work requirements |
SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms |
Elective
National ID | Unit title |
---|---|
BSBSUS211 | Participate in sustainable work practices |
SHBBINF002 | Maintain infection control standards |
SHBBMUP010 | Design and apply make-up for photography |
SHBBRES003 | Research and apply beauty industry information |
SHBXCCS005 | Maintain health and wellbeing in a personal services setting |
SHBXCCS008 | Provide salon services to clients |
SHBXCCS009 | Greet and prepare clients for salon services |
SIRRINV001 | Receive and handle retail stock |
SIRXOSM003 | Use social media and online tools |