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FNS20120 Certificate II in Financial Services

FNS20120 Certificate II in Financial Services

National ID FNS20120 State ID BGX7
Learn how to crunch the numbers 

This qualification will provide you with the practical skills and knowledge for entry into the financial industry.

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office work, business

Overview

Campus Bunbury

When Semester 2, 2025 | Semester 1, 2026

Study Mode Full-Time | Part-Time

This qualification will provide you with the practical skills and knowledge for entry into the financial industry.

  • You are wanting a job in the Financial Services Industry and have a need to increase your financial literacy and basic financial skills to start your career pathway.
  • You are wanting to enter the workforce and gain valuable job ready skills.

Then this is the course for you.

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below.  You must:

  • Have an interest working indoors.
  • Enjoy communicating with others.
  • Have ability to follow instructions.
  • Be an independent worker, as well as in a team environment.
  • Have an interest in Maths and Finances.
  • Have experience in basic digital literacy.

This course is suitable for individuals who have not yet entered the workforce and are wanting to develop the necessary skills in preparation for work in the Financial Services Industry. You will gain the skills and knowledge to get started in an entry-level accounts clerk, bookkeeping or office administration role for a variety of workplaces. You will learn business and financial technology, planning and organising, budgets, taxation, knowledge of debt and consumer credit, personal finance and communication skills. 

Time Commitment â€“ You will need to allocate appropriate time to complete this course. This includes attending classes on-site and/or online as outlined in the study mode; and undertake independent study outside of class hours, including private study, assessment preparation, research and complete assessment requirements. 

Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry:

  • Respectful Communication - Interact with people from diverse backgrounds, share ideas effectively and build trust.
  • Teamwork – Collaborate with others, show them respect, and be open to feedback.
  • Problem Solving - There is always a solution. How do you respond to a challenge? If you spot a problem, we encourage you to ask questions, clarify as needed, and respond appropriately within your training.
  • Initiative - Stay motivated, take proactive steps, and seek help when necessary.
  • Planning - Manage time well. Knowing how to prioritise and completing your tasks efficiently are crucial for your success.
  • Self-Management - Reflect on your performance. Reflection is a powerful tool for growth and success as a student at South Regional TAFE. Being a professional in the workplace can mean learning when to accept responsibility for your failures as often as your successes. This is how we learn!
  • Learning – Recognise what your strengths already are. Then embrace all the new knowledge and experience from your South Regional TAFE journey to grow as a student. Some of the skills you will learn include:
    • Communication and working in teams.
    • Business software applications.
    • Digital technology using Excel and developing spreadsheets.
    • Developing personal budgets.
    • Taxation, debt and consumer credit.
    • Workplace Health and Safety.
  • Technology - Adapt to new tools, access digital resources, and integrate technology into your learning.

Important information

Select your preferred campus and apply

Semester 1, 2026

Details

Duration 1 Semester
When Semester 1, 2026
Where Bunbury
How Classroom

Course fees

Indicative General fee $1,351.80
(Tuition fee* $1,268.80 + Resource fee $83.00 )
Indicative Concession fee $465.20
(Tuition fee* $382.20 + Resource fee $83.00 )
Indicative Fees and Charges

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers

Units

Not all units and study modes are offered at all campuses. Please check with your local campus.

Core

National ID Unit title
BSBCMM211 Apply communication skills
BSBTEC201 Use business software applications
BSBWHS211 Contribute to the health and safety of self and others
FNSINC311 Work together in the financial services industry

Elective

National ID Unit title
BSBTEC302 Design and produce spreadsheets
FNSFLT211 Develop and use personal budgets
FNSFLT213 Develop knowledge of debt and consumer credit
FNSFLT216 Develop knowledge of taxation

Semester 2, 2025

Details

Duration 1 Semester
When Semester 2, 2025
Where Bunbury
How Classroom

Course fees

Indicative General fee $1,351.80
(Tuition fee* $1,268.80 + Resource fee $83.00 )
Indicative Concession fee $465.20
(Tuition fee* $382.20 + Resource fee $83.00 )
Indicative Fees and Charges

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers

Units

Not all units and study modes are offered at all campuses. Please check with your local campus.

Core

National ID Unit title
BSBCMM211 Apply communication skills
BSBTEC201 Use business software applications
BSBWHS211 Contribute to the health and safety of self and others
FNSINC311 Work together in the financial services industry

Elective

National ID Unit title
BSBTEC302 Design and produce spreadsheets
FNSFLT211 Develop and use personal budgets
FNSFLT213 Develop knowledge of debt and consumer credit
FNSFLT216 Develop knowledge of taxation

Get help

Course enquiry form