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Emotional Intelligence Skill Set

Emotional Intelligence Skill Set

State ID MAC48
Complete the Emotional Intelligence Skill Set

This workshop will develop the skills and knowledge to increase self-awareness and self-management.

Image
lady being compassionate to male worker

Overview

Campus Esperance

When All year round

Study Mode On Campus

This workshop will develop the skills and knowledge to increase self-awareness and self-management by:

  • Recognising your own triggers and cues;
  • Identifying the impact of your own emotions on others in the workplace;
  • Strategies to control your own emotional responses;
  • Recognising and appreciating the emotional strengths and weaknesses of others;
  • Promoting the development of emotional intelligence in others; and 
  • Utilising emotional intelligence to maximise team outcomes.

Important information

Select your preferred campus and apply

All year round, 2024

Details

When All year round, 2024
Where Esperance
How Emotional Intelligence Skill Set

Units

Core

National ID Unit title
BSBPEF502 Develop and use emotional intelligence

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