Hospitality, Tourism and Events Short Courses and Skill Sets

This theory and practical workshop based course starts with the growing and roasting of the beans and leads you through the process of extracting the perfect espresso and making the complete menu of espresso drinks.

You will learn, understand and put into practice the basics of espresso...

Each week classroom delivery is followed by undertaking a bushwalk. Students learn to bushwalk safely and environmentally soundly in the natural environment on marked trails. Students learn about specific equipment, suitable clothing and footwear, waterproof gear, safe manual handling techniques...

Do you want to learn the knowledge and skills to:

• Communicate clearly and professionally in the workplace
• Identify customer needs and deliver quality...

It is a legal requirement to hold your Responsible Service of Alcohol certificate if you wish to work in a licensed venue and you are selling or serving alcohol. You must be 18 to sell or serve alcohol.

This short course will give you the skills and the ability to engage...

In this course you will learn the knowledge and skills to:

• Provide service to customers (SITXCCS014)
• Customer service and assistance (SITXCCS009)...