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Head and Shoulder Skill Set

Head and Shoulder Skill Set

State ID MAD25

This Skill Set is designed to guide you through a hands-on, client-focused massage project that aligns with the nationally recognised unit CHCCOM006 – Establish and Manage Client Relationships andVU22385 Plan and undertake a project. This will be over a full two-day workshop.

Image
Lady laying on her front receiving a head massage

Overview

Campus Albany

When All year round

Study Mode On Campus

In a supervised environment, students will be required to plan and conduct massage routines. You will be required to physically massage the neck, shoulder, scalp and face. This will be assessed as a project in the form of an Indian Head Massage. During the process of planning and conducting the Indian Head Massage the students will be required to establish and develop positive client relationships. This will include building trust, communicating effectively, and deliver a relaxing head and shoulder massage with professionalism and empathy.

In this course you will learn the knowledge and skills to plan, document and implement a project in the form of an Indian Head Massage. You will then participate in a review of the outcomes of the project including identifying successful outcomes and barriers to completion of the project. 

You will learn to manage tasks and contingencies in the context of the job role. 

You will also establish and manage client relationships including boundaries appropriately during the provision of services to multiple clients. This may include some difficult or challenging behaviour.

Do you want to learn how to:

  • Build trust
  • Communicate effectively
  • Deliver a relaxing head and shoulder massage
  • Use professionalism and empathy.
  • Practice Self reflection
  • Manage feedback, boundaries, and referrals. 

Whether you’re a Support Worker, Carer, Wellness Practitioner, or simply curious about therapeutic touch, this Skill Set will help you develop skills that are practical, respectful, and deeply human.

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below.  You must:

  • Value safety in the workplace for yourself and others
  • Have well-developed communication
  • Have problem-solving ability.
  • Show ability to work as part of a team.
  • Be able to follow instructions and follow Work Health and Safety procedures. 

Time Commitment:  2 full days 

Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry: 

 Safety and emergency response are valued by you. 

  • Respectful Communication - Interact with people from different backgrounds, share ideas effectively and build trust.
  • Teamwork – Collaborate with others, show them respect, and be open to feedback.
  • Problem Solving - There is always a solution. How do you respond to a challenge? If you spot a problem, we encourage you to ask questions, clarify as needed, and respond appropriately within your training.
  • Initiative - Stay motivated, take proactive steps, and seek help when necessary.
  • Planning - Manage time well. Knowing how to prioritise and completing your tasks efficiently are crucial for your success
  • Learning – Recognise what your strengths already are. Then embrace all the new knowledge and experience from your South Regional TAFE journey to grow as a student. Some of the skills you will learn include: 

Important information

Select your preferred campus and apply

All year round, 2025

Details

When All year round, 2025
Where Albany
How MAD25 - Head and Shoulder Skill Set

Units

Core

National ID Unit title
CHCCOM006 Establish and manage client relationships
VU22385 Plan and undertake a project

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