CHC42021 Certificate IV in Community Services
Advance your career in the Community Services sector
A career in Community Services can change and impact lives by helping people that need it most. This course will give you job ready skills to be qualified for a role supporting the community as an outreach officer, welfare support worker or case worker.
This course remains FEE FREE in 2025! The course fees are 100 per cent subsidised by the WA State Government for WA residents.
Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.
* Please note that eligibility requirements apply to some of the free training.
Overview
Campus Bunbury | Albany
When Semester 1, 2025 | Semester 2, 2025 | All year round
Study Mode Flexible | Full-Time
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
Important information
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8 | C Grades in Year 11 English and Maths or equivalent | Certificate II or Certificate III |
This course is Competitive at selected campuses and further Entrance Requirements may apply.
Please note there is a minimum age of 18 to be considered in this course.
Full Time
Albany
Three to Four days per week
Bunbury
Five days per week
Part Time
Some campuses may offer this course part time. Please contact us(opens in a new tab) for more information.
Flexible
This course may be delivered as flexible learning at some campuses. Some units may be a mix of online and face-to-face learning. Please contact us(opens in a new tab) to find out what campuses offer flexible learning.
This timetable information is indicative only and subject to change. Number of delivery days and study modes may differ between campuses depending on delivery hours.
Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.
To access free career planning and job search assistance, visit the Jobs and Skills Centres page.(opens in a new tab)
Select your preferred campus and apply
All year round, 2025
Details
Units
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS009 | Facilitate responsible behaviour |
| CHCCCS010 | Maintain a high standard of service |
| CHCCCS014 | Provide brief interventions |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCCS031 | Provide individualised support |
| CHCCDE020 | Implement participation and engagement strategies |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCMHS001 | Work with people with mental health issues |
| CHCMHS003 | Provide recovery oriented mental health services |
| CHCMHS007 | Work effectively in trauma informed care |
| CHCMHS008 | Promote and facilitate self advocacy |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
| CHCPRT025 | Identify and report children and young people at risk |
| HLTWHS003 | Maintain work health and safety |
| HLTWHS006 | Manage personal stressors in the work environment |
Details
Course fees
(Tuition fee* $0.00 + Resource fee $267.20 )
Indicative Fees and Charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers
Units
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCGRP002 | Plan and conduct group activities |
| CHCMHS007 | Work effectively in trauma informed care |
| CHCMHS008 | Promote and facilitate self advocacy |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
| CHCPRT025 | Identify and report children and young people at risk |
Semester 1, 2025
Details
Course fees
(Tuition fee* $0.00 + Resource fee $267.20 )
Indicative Fees and Charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers
Units
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCCCS014 | Provide brief interventions |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCMHS001 | Work with people with mental health issues |
| CHCSOH013 | Work with people experiencing or at risk of homelessness |
| HLTAID011 | Provide First Aid |
Semester 2, 2025
Details
Course fees
(Tuition fee* $0.00 + Resource fee $267.20 )
Indicative Fees and Charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers
Units
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
| National ID | Unit title |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCOM002 | Use communication to build relationships |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| HLTWHS002 | Follow safe work practices for direct client care |
Elective
| National ID | Unit title |
|---|---|
| CHCAOD001 | Work in an alcohol and other drugs context |
| CHCCCS003 | Increase the safety of individuals at risk of suicide |
| CHCCCS014 | Provide brief interventions |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCMHS001 | Work with people with mental health issues |
| CHCSOH013 | Work with people experiencing or at risk of homelessness |
| HLTAID011 | Provide First Aid |