HLT23221 Certificate II in Health Support Services
When you complete this course, you will be ready for a career in the health care sector in a variety of different environments such as a hospital assistant, patient services assistant, and ward assistant. You will have the knowledge to work...

This course remains FEE FREE in 2025! The course fees are 100 per cent subsidised by the WA State Government for WA residents.
Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.
* Please note that eligibility requirements apply to some of the free training.
Overview
Campus Albany
When Semester 1, 2026
Study Mode On Campus
When you complete this course, you will be ready for a career in the health care sector in a variety of different environments such as a hospital assistant, patient services assistant, and ward assistant. You will have the knowledge to work effectively with others in a team environment, communicate in the workplace and apply workplace health and safety and infection control practices.
In addition, you will gain a range of skills that will enable you to perform general cleaning tasks in a clinical setting, prepare and maintain beds, transport individuals and undertake routine stock maintenance including linen supplies. These skills will enable you to work as a member of a team that provides support for the effective functioning of health services. This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.
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Semester 1, 2026
Details
Units
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
National ID | Unit title |
---|---|
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
HLTINF006 | Apply basic principles and practices of infection prevention and control |
HLTWHS001 | Participate in workplace health and safety |
Elective
National ID | Unit title |
---|---|
BSBMED301 | Interpret and apply medical terminology appropriately |
BSBTEC201 | Use business software applications |
CHCCCS010 | Maintain a high standard of service |
CHCCCS012 | Prepare and maintain beds |
CHCCCS020 | Respond effectively to behaviours of concern |
CHCCCS026 | Transport individuals |
HLTFSE001 | Follow basic food safety practices |
HLTWHS005 | Conduct manual tasks safely |