• You want to start your Information Technology career pathway.
• You want basic skills and knowledge to use digital technology in the workplace.
• You want to develop digital skills as they are a fundamental requirement for nearly every industry and you wish to have a dynamic career path, stay adaptable and continuously relevant in a fast-changing job market.

Then this is the course for you.

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must: 

• Have basic digital literacy skills.
• Possess some level of creative thinking.
• Have well-developed communication skills.
• Have well-developed time management skills and the ability to prioritise tasks.
• Be able to work independently as well as part of a team.
• Be able to follow instructions and Work Health and Safety procedures.
• Have tolerance, patience and the willingness to work with people from diverse backgrounds and cultures.

This course provides the foundation skills and knowledge to use basic applied digital technologies in preparation for work and/or lay the groundwork for a successful career in the dynamic field of Information Technology.

Time Commitment: You will need to allocate appropriate time to complete this course. This includes attending classes on-site and/or online as outlined in the study mode; and undertake independent study outside of class hours, including private study, assessment preparation, research and complete assessment requirements

Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry:

• Communication: Engage effectively with people from diverse backgrounds, communicate ideas clearly, and foster trust and strong relationships.  
• Teamwork: Work collaboratively, treat others with respect, and remain open to constructive feedback.
• Problem Solving: Proactively find solutions, engage with challenges, ask questions, and respond appropriately within your scope of practice.
• Initiative: Stay motivated, take initiative, and seek help when needed.
• Planning: Manage time well. Prioritise and complete tasks efficiently and effectively.
• Self-Management: Reflect on your performance. Acknowledge your success and take responsibility for your shortcomings.
• Learning: Recognise your strengths while embracing new knowledge and experiences to support personal and professional growth. Some of the skills you will learn include:
  • Microsoft Office skills using Word and Excel.
  • Use digital technologies to communicate in a work environment.
  • Operate an array of application software and digital media technology packages.
  • Design and create basic organisational documents.
  • Install software applications.
  • Update and maintain software, hardware and documentation inventories.
  • Participate in health and safety of self and others.
• Technology: Adapt to new tools, access digital resources, and integrate technology into your learning.