• You would like to develop the fundamental skills required to communicate in the workplace.
• You would like to learn or refresh the basic skills and knowledge in Digital Technology.

Then this is the course for you.

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must: 

• Have a desire to learn about workplace communication and digital technologies.
• Show a willingness to listen to and apply instructions.
• Demonstrate the ability to work independently and in a team.
• Show respect for others and their role within the team.
• Demonstrate your ability to communicate with others - written and verbal.
• Enjoy working with digital technologies safely and within health guidelines.
• Happy to work indoors in front of screens and digital devices.

This skill set is ideal if you are looking to update your skills after a break from the office environment or self-employed individuals aiming to enhance your administrative and computing abilities for improved efficiency and productivity. The units are part of a Certificate III in Business, allowing you to progress towards a full qualification with the flexibility to balance work and family commitments.

Time Commitment

You will need to allocate sufficient time to complete this course. This includes attending classes on-campus and/or online as outlined in the study mode. You will also need to undertake independent study outside of class hours, including private study, skills practise and completing assessment requirements. 

Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry:

• Respectful Communication: Interact with people from different backgrounds, share ideas and build trust.
• Teamwork: Collaborate with others respectfully and be open to feedback.
• Problem Solving: Look for solutions and clarity when solving problems: ask questions, consider alternatives and respond to challenges.
• Initiative: Be proactive and motivated and seek help when necessary.
• Planning: Manage time well, prioritise and complete tasks efficiently.
• Self-Management: Reflect on your performance to grow and succeed in your studies. Taking responsibility for successes and failures is helps us to be resilient and confident.
• Learning: Recognise and build on your strengths to embrace the knowledge and experience offered in your study program, including:
  • operate a personal computer
  • design and use basic word and excel documents
  • send and receive emails
  • use Microsoft Teams
• Technology: Adapt to new tools, access digital resources, and integrate technology into your learning.