Business Document Mastery Skill Set
Learn to create business documents
Using different computer applications, design simple documents, and plan, draft, and finish them. You will also develop skills to produce documents that meet workplace standards.

Overview
Campus Albany
When All year round
Study Mode On Campus
- You are wanting to learn how to create professional business documents.
Then this is the course for you.
To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must:
- Have a desire to learn about business documents and digital technologies.
- Have a willingness to listen to and apply instructions.
- Demonstrate the ability to work independently and in a team.
- Show respect for others and their role within the team.
- Have the interest and ability to work with digital technologies safely and within health guidelines.
- Be happy to work indoors in front of screens and digital devices.
- Use well-developed communication skills – written and verbal.
- Have sound digital literacy.
This skill set is ideal if you are looking to update your skills after a break from the office environment or self-employed individuals aiming to enhance your administrative and computing abilities for improved efficiency and productivity. The units are part of a Certificate III in Business, allowing you to progress towards a full qualification with the flexibility to balance work and family commitments.
Time Commitment – You will need to allocate appropriate time to complete this course. This includes attending classes on-site and/or online as outlined in the study mode; and undertake independent study outside of class hours, including private study, assessment preparation, research and complete assessment requirements.
Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry:
- Respectful Communication: Interact with people from different backgrounds, share ideas and build trust.
- Teamwork: Collaborate with others respectfully and be open to feedback.
- Problem Solving: Look for solutions and clarity when solving problems: ask questions, consider alternatives and respond to challenges.
- Initiative: Be proactive and motivated and seek help when necessary.
- Planning: Manage time well, prioritise and complete tasks efficiently.
- Self-Management: Reflect on your performance to grow and succeed in your studies. Taking responsibility for successes and failures is helps us to be resilient and confident.
- Learning: Recognise and build on your strengths to embrace the knowledge and experience offered in your study program, including:
- Select the digital software to create the documents
- Design and produce basic word and excel documents
- Apply basic design principles, formatting and proofreading for accuracy
- Technology: Adapt to new tools, access digital resources, and integrate technology into your learning.
Select your preferred campus and apply
All year round, 2025
Details
Units
Core
National ID | Unit title |
---|---|
BSBTEC301 | Design and produce business documents |
BSBWRT311 | Write simple documents |