SHB20216 Certificate II in Salon Assistant
Kickstart your career in hairdressing
Upon completion of this course, you will have gained a limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services.

Overview
Campus Bunbury | Albany
When All year round | Semester 2, 2025 | Semester 1, 2026
Study Mode Full-Time | Traineeship
This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.
- You enjoy working with people, love being creative and have a passion for hair.
Then this is the course for you.
To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must:
- Be able to work one-on-one as well as part of a team in a busy environment.
- Show confidence, reliability and strong work ethics.
- Be comfortable with physical contact and enjoy practical work.
- Show friendly and pleasant demeanour.
- Experience good health with no significant skin allergies.
- Have good time-management and the ability to prioritise tasks.
- Use well-developed communication, verbal and non-verbal and listening skills.
- Demonstrate well-developed problem-solving skills. Essential for addressing client concerns and recommending suitable treatments.
- Have excellent organisational skills. Staying organised will help you maintain a tidy workstation and keep track of tools and appointments.
- Show good manual dexterity.
- Be able to follow instructions, Work Health and Safety procedures and the ability to respond to immediate safety risks.
- Show tolerance, patience and the willingness to work with people from different backgrounds and cultures.
When you complete this course, you will have the preparatory skills and knowledge used in hairdressing salons to assist with client services. You will support Hairdressers in a salon, shampooing, colouring and braiding hair, maintaining hairdressing tools, scheduling appointments and merchandising. These routine tasks will be completed under direct supervision and with guidance of hairdressers who manage the client service.
Time Commitment – You will need to allocate appropriate time to complete this course. This includes attending classes on-site and/or online as outlined in the study mode; and undertake independent study outside of class hours, including private study, assessment preparation, research and complete assessment requirements.
Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry:
- Respectful Communication - Interact with people from diverse backgrounds, share ideas effectively and build trust.
- Teamwork – Collaborate with others, show them respect, and be open to feedback.
- Problem Solving - There is always a solution. How do you respond to a challenge? If you spot a problem, we encourage you to ask questions, clarify as needed, and respond appropriately within your training.
- Initiative - Stay motivated, take proactive steps, and seek help when necessary.
- Planning - Manage time well. Knowing how to prioritise and completing your tasks efficiently are crucial for your success.
- Self-Management - Reflect on your performance. Reflection is a powerful tool for growth and success as a student at South Regional TAFE. Being a professional in the workplace can mean learning when to accept responsibility for your failures as often as your successes. This is how we learn!
- Learning – Recognise what your strengths already are. Then embrace all the new knowledge and experience from your South Regional TAFE journey to grow as a student. Some of the skills you will learn include:
- Greet and prepare clients for salon services.
- Provide shampoo and basin services.
- Dry hair to shape.
- Apply hair colour products.
- Braid hair.
- Maintain and organise tools, equipment and work areas.
- Provide head, neck and shoulder massages for relaxation.
- Conduct salon financial transactions.
- Contribute to health and safety of self and others.
- Technology - Adapt to new tools, access digital resources, and integrate technology into your learning.
Select your preferred campus and apply
All year round, 2026
Details
Units
Core
National ID | Unit title |
---|---|
BSBWHS201 | Contribute to health and safety of self and others |
SHBHBAS001 | Provide shampoo and basin services |
SHBHDES001 | Dry hair to shape |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBXCCS001 | Conduct salon financial transactions |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXIND002 | Communicate as part of a salon team |
Elective
National ID | Unit title |
---|---|
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
SHBHCLS001 | Apply hair colour products |
SHBHDES002 | Braid hair |
SHBHREF005 | Rinse and neutralise chemically restructured hair |
SHBXCCS004 | Recommend products and services |
Details
Units
Core
National ID | Unit title |
---|---|
BSBWHS201 | Contribute to health and safety of self and others |
SHBHBAS001 | Provide shampoo and basin services |
SHBHDES001 | Dry hair to shape |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBXCCS001 | Conduct salon financial transactions |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXIND002 | Communicate as part of a salon team |
Elective
National ID | Unit title |
---|---|
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
SHBHCLS001 | Apply hair colour products |
SHBHDES002 | Braid hair |
SHBHREF005 | Rinse and neutralise chemically restructured hair |
SHBXCCS004 | Recommend products and services |
All year round, 2025
Details
Units
Core
National ID | Unit title |
---|---|
BSBWHS201 | Contribute to health and safety of self and others |
SHBHBAS001 | Provide shampoo and basin services |
SHBHDES001 | Dry hair to shape |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBXCCS001 | Conduct salon financial transactions |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXIND002 | Communicate as part of a salon team |
Elective
National ID | Unit title |
---|---|
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
SHBHCLS001 | Apply hair colour products |
SHBHDES002 | Braid hair |
SHBHREF005 | Rinse and neutralise chemically restructured hair |
SHBXCCS004 | Recommend products and services |
Details
Units
Core
National ID | Unit title |
---|---|
BSBWHS201 | Contribute to health and safety of self and others |
SHBHBAS001 | Provide shampoo and basin services |
SHBHDES001 | Dry hair to shape |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBXCCS001 | Conduct salon financial transactions |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXIND002 | Communicate as part of a salon team |
Elective
National ID | Unit title |
---|---|
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
SHBHCLS001 | Apply hair colour products |
SHBHDES002 | Braid hair |
SHBHREF005 | Rinse and neutralise chemically restructured hair |
SHBXCCS004 | Recommend products and services |
Details
Units
Core
National ID | Unit title |
---|---|
BSBWHS201 | Contribute to health and safety of self and others |
SHBHBAS001 | Provide shampoo and basin services |
SHBHDES001 | Dry hair to shape |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBXCCS001 | Conduct salon financial transactions |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXIND002 | Communicate as part of a salon team |
Elective
National ID | Unit title |
---|---|
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
SHBHCLS001 | Apply hair colour products |
SHBHDES002 | Braid hair |
SHBHREF005 | Rinse and neutralise chemically restructured hair |
SHBXCCS004 | Recommend products and services |
Semester 1, 2026
Details
Course fees
(Tuition fee* $1,342.00 + Resource fee $463.60 )
(Tuition fee* $404.25 + Resource fee $463.60 )
Indicative Fees and Charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers
Units
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
National ID | Unit title |
---|---|
BSBWHS201 | Contribute to health and safety of self and others |
SHBHBAS001 | Provide shampoo and basin services |
SHBHDES001 | Dry hair to shape |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBXCCS001 | Conduct salon financial transactions |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXIND002 | Communicate as part of a salon team |
Elective
National ID | Unit title |
---|---|
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
SHBHCLS001 | Apply hair colour products |
SHBHDES002 | Braid hair |
SHBHREF005 | Rinse and neutralise chemically restructured hair |
SHBXCCS004 | Recommend products and services |
Semester 2, 2025
Details
Course fees
(Tuition fee* $1,342.00 + Resource fee $463.60 )
(Tuition fee* $404.25 + Resource fee $463.60 )
Indicative Fees and Charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers
Units
Not all units and study modes are offered at all campuses. Please check with your local campus.
Core
National ID | Unit title |
---|---|
BSBWHS201 | Contribute to health and safety of self and others |
SHBHBAS001 | Provide shampoo and basin services |
SHBHDES001 | Dry hair to shape |
SHBHIND001 | Maintain and organise tools, equipment and work areas |
SHBXCCS001 | Conduct salon financial transactions |
SHBXCCS003 | Greet and prepare clients for salon services |
SHBXIND001 | Comply with organisational requirements within a personal services environment |
SHBXIND002 | Communicate as part of a salon team |
Elective
National ID | Unit title |
---|---|
SHBHBAS002 | Provide head, neck and shoulder massages for relaxation |
SHBHCLS001 | Apply hair colour products |
SHBHDES002 | Braid hair |
SHBHREF005 | Rinse and neutralise chemically restructured hair |
SHBXCCS004 | Recommend products and services |