Do you want to learn how to:

• Build confidence using a computer, including basic functions and everyday digital tasks?
• Navigate the internet safely, search for information online, and recognise safe online practices?
• Use Microsoft 365 applications (Word, Excel, PowerPoint) to create documents, manage simple data, and complete common workplace tasks?
• Develop essential digital literacy skills for training, employment, or further study pathways?
• Access and use digital learning platforms such as Blackboard for course content, assessments, and communication?
• Improve your confidence and independence in an online environment, especially if you have limited experience with technology
• Strengthen your communication and interpersonal skills while working in small, supportive classes designed for diverse learner needs?

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must:

• Be willing to develop foundational digital literacy skills, including using computers, accessing the internet, and navigating online environments
• Be prepared to learn how to use Microsoft 365 applications such as Word, Excel, and PowerPoint to complete simple workplace tasks.
• Have the ability to participate in blended learning, which includes face‑to‑face classes and self‑paced online activities delivered through Blackboard.
• Be open to building confidence in communication, interpersonal skills, and general workplace readiness as part of the learning experience.
• Be ready to engage in small‑group learning and hands‑on activities that help build practical computing and digital safety skills.
• Have access to or be willing to use provided technology, including a computer with internet access and Microsoft 365 tools. 

Time commitment

Delivered over six days (full time) or one semester (part time), the program blends face‑to‑face instruction with structured self-paced learning and access to Blackboard. Small class sizes support diverse learners, ensuring personalised guidance as they build confidence using computers, accessing online resources, and navigating Microsoft 365 applications.

Reading: 

• Recognises and interprets information from familiar sources to determine job role and task requirements

Writing: 

• Produces and amends files to meet task and organisational requirements
• Completes required documentation using organisational formats