Intro to AI Tools - From Curiosity to Confidence Skill Set
This short skill set is your practical, jargon-free introduction to Artificial Intelligence tools. Whether you're a small
business owner wondering how AI can save you time, an employee who keeps seeing AI pop up in your workplace,
or simply curious about what all the fuss is about, this course is built for you. No prior experience required.
Over six weeks, you'll get hands-on with popular AI tools used in real workplaces, learning what they can do, where
their limits are, and critically how to use them safely, ethically, and responsibly. You'll explore how to protect your
customers' and clients' privacy when using AI, how to spot errors and bias in AI outputs, and how to make smart
decisions about when AI is useful and when human judgement matters more.
This course isn't just about using AI it's about using it well. You'll leave with practical skills and the confidence to
apply AI tools in your own work context, along with the critical awareness to do so responsibly.
Overview
Campus Bunbury
When All year round
Study Mode On Campus
In this course you will learn the knowledge and skills to:
· Identify and use popular AI tools relevant to your workplace or small business
· Use AI to draft, edit, and improve written workplace communications
· Save time on routine tasks using AI assistance
· Recognise the limitations, risks, and potential biases in AI-generated content
· Apply safe and ethical practices when using AI in a business context
· Protect customer, client, and business data when interacting with AI systems
· Understand your responsibilities when sharing information with AI tools
· Critically evaluate AI output before acting on it
· Make informed decisions about when using AI is appropriate — and when it isn't
Do you want to learn how to:
· Use AI tools to write faster, communicate more clearly, and handle everyday business tasks
· Understand how AI actually works — without needing a tech background
· Protect your customers' data and your business reputation when using AI
· Tell the difference between reliable AI output and content that shouldn't be trusted
· Use AI tools responsibly and ethically in your workplace
· Feel confident talking about AI with your team, clients, and employers
· Avoid common AI mistakes that could harm your business or breach someone's privacy
· Make smart decisions about which AI tools are right for your situation
To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below. You must:
· Be willing to engage with new technology in a safe and responsible way
· Have basic English reading and writing skills (equivalent to everyday reading of plain-language instructions
and writing short responses)
· Be able to use a keyboard, mouse, and web browser
· Be able to log in to an online learning system — or be willing to learn how
· Have access to a computer or laptop with a reliable internet connection
· Be open to practising with AI tools during and outside of class
· Be willing to think critically about how, when, and whether to use AI tools
· Be prepared to complete independent study and assessment tasks between sessions
· Have a general interest in working smarter and improving what you do
Time commitment - You will need to allocate approximately 40 hours across the three-week course. This includes:
· 9 hours of face-to-face sessions on campus or online (3 hours per week over 3 weeks)
· 3 hours of guided online activities through the LMS
· 22 hours of independent reading, research, and study completed in your own time
· 6 hours of assessment tasks, including a self-paced capstone project that you apply to your own work or
personal context
Sessions are designed to work around work and family commitments. Independent tasks and assessment work are
completed in your own time between classes.
Critical Thinking: Evaluate AI-generated content carefully and decide when to trust it, adjust it, or set it aside.
Ethical Reasoning: Apply responsible, fair, and privacy-aware practices when using AI in work contexts, and consider the impact of AI on others.
Digital Literacy: Use AI and related technology tools competently, safely, and with growing confidence.
Communication: Use AI tools to support clear, professional written communication across a range of workplace and business situations.
Safety Awareness: Understand the real risks of AI use, including data privacy, misinformation, and bias taking
practical steps to manage them.
Problem Solving: Use AI to support decision-making while recognising when human judgement is the better call.
Initiative: Take a proactive approach to learning new tools and applying them to real tasks without waiting to be told how.
Planning: Manage your time and study commitments to complete course requirements alongside work and personal responsibilities.
Select your preferred campus and apply
All year round, 2026
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $64.80 | $5.20 | $70.00 |
Indicative Fees and Charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of Fee Disclaimers
Units
Core
| National ID | Unit title |
|---|---|
| ICTICT221 | Identify and use specific industry standard technologies |